THE GUEST WHISPERER
“Every guest arrives with a story. The art of hosting is knowing how to listen.”
The Guest Whisperer helps hotels and independent hosts build emotional depth as a strategic advantage.
The Guest Whisperer is a philosophy & practise of hospitality rooted in presence, precision, and the quiet power of care. Founded by writer, artist, and long-time host Miranda Gardiner, TGW invites hosts and hoteliers to go beyond polish, toward something more human.
Emotional Hospitality, Practised
In a time when hospitality risks becoming efficient but empty, TGW is grounded in presence, attention, and small, intelligent adjustments.
A Living Laboratory
Miranda’s cabins in South Devon - Bowcombe Boathouse and The Batman’s Summerhouse - have become living case studies in emotional hospitality. These aren’t just places to stay. They are places that stay with you.
Restored slowly and shaped by real guests, real weather, and real learning, they have become living laboratories in emotional hospitality.
Guest books revealed patterns:
Relief.
Slowing.
Unexpected rest.
The cabins remain commercially successful retreats, and importantly, they continue to inform the work.
Grounded in Experience
With over 30 years of experience in interiors, new builds, and space-making, Miranda brings the insight of a curator, the instinct of a host, and the eye of an artist. She sits on the Advisory Board for Canopy & Stars and draws on her experience to guide others in creating spaces that move people.
Her background in curation and art sharpened her attention to perception and space. Her work in hospitality tested those ideas in practice.
Her cabins welcome thousands of guests each year, many returning - drawn back by the sense that something in them shifted.
Begin
Explore the cabins where it started.
Read the Field Notes.
Discover tools designed to restore rhythm and meaning.
There are two paths - one for hotels, one for hosts- each shaped by the same question:
How does your space make people feel?
“Attention is the rarest and purest form of generosity.”
Simone Weil
Start here…